The most expensive knowledge in your company is the kind that was never written down — and it walks out the door with people.
The handoff doc gets written in someone’s last week, from memory, under pressure. What’s lost isn’t the org chart — it’s why the rule exists, which customer is sensitive about what, how the process really works when the happy path fails.
BrainBox picks knowledge up where it actually surfaces — someone tags @brainbox on the Slack thread, shares the meeting note from Claude, sends the doc — and folds it into the Brain. The next person (or the next agent) queries it directly. No exit-interview archaeology.
Grounded answers, not guesses — from a living model of your business.