If you signed a separate Cover Page to access the Product with the same account, and that agreement has not ended, the terms below do not apply to you. Instead, your separate Cover Page applies to your use of the Product.
This Agreement is between BrainBox AI LLC and the company or person accessing or using the Product. This Agreement consists of: (1) the Order Form below and (2) the Framework Terms defined below.
If you are accessing or using the Product on behalf of your company, you represent that you are authorized to accept this Agreement on behalf of your company. By signing up, accessing, or using the Product, Customer indicates its acceptance of this Agreement and agrees to be bound by the terms and conditions of this Agreement.
Cover Page
Order Form
Framework Terms: This Order Form incorporates and is governed by the Framework Terms that are made up of the Key Terms below and the Common Paper Cloud Service Agreement Standard Terms Version 2.1, which are incorporated by reference. Any modifications to the Standard Terms made in the Cover Page will control over conflicts with the Standard Terms. Capitalized words have the meanings given in the Cover Page or the Standard Terms.
- Cloud Service
- A platform that:
- Captures and structures business-specific knowledge — entities, relationships, terminology, rules and workflows
- Keeps that knowledge current as the business evolves
- Exposes it to agents at the right moment, so they reason from understanding rather than guessing
- Order Date
- The Effective Date
- Subscription Period
- As selected by Customer at signup and shown on Provider’s pricing page (for example, monthly or annual). The Subscription Period renews automatically for successive periods of the same length unless Customer gives notice of non-renewal.
- Fees
- Fees depend on Customer’s plan and usage, as described on Provider’s pricing page. Provider may update pricing on at least 30 days’ notice (by email or in-Product notification), effective the next Subscription Period.
- Payment Process
- Fees are payable in advance for each Subscription Period. Where Customer pays by card or other automatic payment method, Customer authorizes Provider to charge that method at the start of each Subscription Period, and Provider will make billing history available in the Product. Where Provider invoices Customer, payment is due within 30 days of the invoice date.
- Non-Renewal Notice Period
- Customer may give notice of non-renewal at any time before the end of the current Subscription Period, including through Customer’s account settings.
- Use Limitations
- Limits on tenants, brains, connectors, and MCP calls apply based on Customer’s plan, as described on Provider’s pricing page.
- Data Processing Addendum
- To the extent Customer Content includes personal data, the Data Processing Addendum available at brainbox-ai.app/dpa is incorporated into this Agreement by reference and governs such processing.
- Additional Warranties
- Provider warrants that the Service enforces API key scoping such that a tenant key grants read access only to shared brains designated for Customer’s deployment and to that tenant’s own brain, and write access only to that tenant’s own brain. This enforcement is applied by the Service at authorization and does not depend on instruction to the querying agent.
Key Terms
- Customer
- The company or person who accesses or uses the Product. If the person accepting this Agreement is doing so on behalf of a company, all use of the word “Customer” in the Agreement will mean that company.
- Provider
- BrainBox AI LLC
- Effective Date
- The date Customer first accepts this Agreement.
- Governing Law
- The laws of the State of California
- Chosen Courts
- The state or federal courts located in California
- Customer Content
- The schemas, documents, connector configurations, and other data or materials Customer submits to the Cloud Service, and any outputs generated from it (including the compiled knowledge structures the Cloud Service produces from Customer’s inputs).
As between the parties, Customer retains all right, title, and interest in Customer Content. Customer grants Provider a license to host, process, and use Customer Content solely to provide, maintain, secure, and improve the Cloud Service for Customer, and, in aggregated and de-identified form only, to improve Provider’s products generally. Provider will not use Customer Content to train models for the benefit of other customers. - Covered Claims
- Provider Covered Claims: Any action, proceeding, or claim that the Cloud Service, when used by Customer according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else’s intellectual property or other proprietary rights.
Customer Covered Claims: Any action, proceeding, or claim that (1) the Customer Content, when used according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else’s intellectual property or other proprietary rights; or (2) results from Customer’s breach or alleged breach of Section 2.1 (Restrictions on Customer). - General Cap Amount
- The fees paid or payable by Customer to Provider in the 12 month period immediately before the claim.
- Notice Address
- For Provider: legal@brainbox-ai.app
For Customer: The main email address on Customer’s account